9555 Braddock Rd
Fairfax, VA 22032

(703) 425-PETS

Fax: (703) 425-8082

Email Us
AAHA - American Animal Hospital Association

Member American Veterinary Medical Association.

Hill's Science Diet

VPI  - Pet Insurance

ASPCA Pet Health Insurance

Privacy Policy
a.   Introduction: We, Potomac Valley Veterinary Hospital (PVVH), are committed to safeguarding your privacy. We believe that the best way to protect the privacy of users of www.pvvh.com (the "Site") is to tell you what information we gather and ensure that you understand and consent to our uses of such information. We may occasionally modify the Privacy Policy and will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. We may let you know via the homepage when this happens but you should check the policy frequently to read the changes. Please note that the Site contains links to and from other websites. We are not responsible for the privacy practices or the content of other websites and the information practices of those websites are not covered by this Privacy Policy. We set out below answers to frequently asked questions regarding our Privacy Policy.
b.   What information do we collect? How do we use it?: When you visit the Site, we may ask you for certain information such as contact information, telephone numbers, your email address, and your location (e.g. U.S.). This information is stored on our customer database. The database enables PVVH to provide you with any articles and other information you request from us. We may also use your personal information to track activity on the Site. We do this in order to serve you better as we understand how you and other visitors use the Site. Whenever we collect personal information we make an effort to include a link to this Privacy Policy on that page.

We will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. From time to time we would like to use the information you supply to us for:
  • market research

  • responding to feedback

  • informing you about our services which may include contacting you by telephone

c.   Notice to minors: This Site is intended for use by adults. If you are under 13 please do not send us any personal information including your email details. If you would like to contact us please do so through a parent or legal guardian (ask them to email us on your behalf).
d.   Do we share the information we receive? As PVVH is a veterinary hospital, your information may be shared within PVVH. We do not otherwise disclose information about your individual visits to the Site or information which identifies you to any third parties unless we have your prior consent or unless required by law, local regulators and law enforcement officers. However, in order to provide an efficient service, certain functions such as hosting, storage and disaster recovery are provided by third parties.

e.   Your Choice: PVVH permits you to opt-out of receiving certain communications from the Site. To opt-out of receiving communications from the Site, you may edit your Preferences and elect not to receive communications. If you do not want your feedback displayed on the Site, then you must so indicate at the time of submission.

Are there any security issues?


We take the security of your data seriously. Therefore, once we receive your transmission, we make our best efforts to ensure its security on our systems.

2.   It is our policy to virus check documents and files before they are posted on this Site. However, we cannot guarantee that documents or files downloaded from this Site will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. Accordingly, for your own protection, you must use virus-checking software when using this Site. You must not post or provide to us via this Site, any document or file which you believe may contain a virus. You must virus check any document or file which you intend to post or provide to us via this Site.
3.   Unfortunately no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. You remain responsible for the security of your computer at all times.
g.   Worldwide transfer of your data: The dynamics of the Internet may mean that information is sent electronically outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information. While there is a risk that countries to which information is transferred will not be subject to an information protection regime as rigorous as that of the EEA, we will always take reasonable steps to ensure that your information is treated securely and adequately protected in accordance with this Privacy Policy. However, if you are resident in the EEA and you do not want your information to be transferred outside of the EEA please do not send us personal data.
h.   What about "cookies"? "Cookies" are small pieces of information that are stored by your browser on your computer's hard-drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. We only use cookies to keep track of the pages you visit on the Site and to tell us whether you have visited the Site previously so that, in order to serve you better, we understand how you and other visitors use the Site. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. We have sought to set up our Site so as to notify you before a cookie is used. However, if you choose to reject all cookies, you may be unable to use parts of the Site.
i.   Your Consent: By using the Site and submitting information, you consent to: the collection and use of your personal information by us as described above; and the transfer of your personal information to countries outside of the European Union.
j.   Accuracy of Your Personal Information: We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
k.   Merger: If PVVH merges with, acquires or is sold to another firm or goes into bankruptcy, we may share files and email records with our business and merger partners.
l.   Online data: This general Privacy Policy only applies to the collection of data online and not to offline information. This Privacy Policy may be amended or superseded by a specific privacy policy for the collection and use of other data. Where this Privacy Policy is amended or superseded for the collection and use of other data PVVH will draw that amended privacy policy to your attention.
m.   Further Information: Questions regarding this Privacy Policy should be directed to the Privacy Administrator at Potomac Valley Veterinary Hospital, 9553 Braddock Road, Fairfax, Virginia 22032-2539 or email at privacy@pvvh.com.
This is a 24 hour On Call Animal Hospital. In the event of an emergency please call (703) 425-7387.